TY - JOUR
T1 - Articulated dissent and immediacy: a cross-national analysis of the effects of COVID-19 lockdowns
AU - Croucher, Stephen Michael
AU - Kelly, Stephanie E
AU - Hui, Chen
AU - Rocker, Kenneth J.
AU - Cullinane, Joanna
AU - Homsey, Dini
AU - Ding, George Guoyu
AU - Nguyen, Thao
AU - Anderson, Kirsty Jane
AU - Green, Malcolm
AU - Ashwell, Doug
AU - Wright, Malcolm
AU - Palakshappa, Nitha
PY - 2022/3/15
Y1 - 2022/3/15
N2 - Purpose: In the midst of the COVID-19 pandemic, this study aims to explore how working remotely might impact the superior–subordinate relationship. Specifically, this study examines how immediacy explains articulated dissent, considers how an individual’s attitudes toward online communication predicts immediacy and articulated dissent and compares these relationships in England, Australia and the USA. Design/methodology/approach: Three nations were examined: Australia, England and the USA (n = 1,776). Surveys included demographic questions and the following measures: organizational dissent scale, perceived immediacy measure, computer-mediated immediate behaviors measure and measure of online communication attitude. Findings: The results reveal supervisors’ computer-mediated immediate behaviors and perceived immediacy both positively predict dissent. Some aspects of online communication attitudes positively predict computer-mediated immediate behaviors and perceived immediacy. In addition, attitudes toward online communication positively predict dissent. National culture influences some of these relationships; in each case the effects were substantively larger for the USA when compared to the other nations. Originality/value: This study is the first to cross-culturally analyze dissent and immediacy. In addition, this study considers the extent to which the COVID-19 pandemic influences the superior–subordinate relationship.
AB - Purpose: In the midst of the COVID-19 pandemic, this study aims to explore how working remotely might impact the superior–subordinate relationship. Specifically, this study examines how immediacy explains articulated dissent, considers how an individual’s attitudes toward online communication predicts immediacy and articulated dissent and compares these relationships in England, Australia and the USA. Design/methodology/approach: Three nations were examined: Australia, England and the USA (n = 1,776). Surveys included demographic questions and the following measures: organizational dissent scale, perceived immediacy measure, computer-mediated immediate behaviors measure and measure of online communication attitude. Findings: The results reveal supervisors’ computer-mediated immediate behaviors and perceived immediacy both positively predict dissent. Some aspects of online communication attitudes positively predict computer-mediated immediate behaviors and perceived immediacy. In addition, attitudes toward online communication positively predict dissent. National culture influences some of these relationships; in each case the effects were substantively larger for the USA when compared to the other nations. Originality/value: This study is the first to cross-culturally analyze dissent and immediacy. In addition, this study considers the extent to which the COVID-19 pandemic influences the superior–subordinate relationship.
KW - Articulated dissent
KW - Attitudes toward online communication
KW - COVID-19
KW - Cross-cultural
KW - Dissent
KW - Immediacy
KW - Organizational communication
KW - Superior–subordinate
UR - https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85115189285&origin=inward
UR - https://www.scopus.com/inward/citedby.uri?partnerID=HzOxMe3b&scp=85115189285&origin=inward
U2 - 10.1108/IJCMA-04-2021-0062
DO - 10.1108/IJCMA-04-2021-0062
M3 - Article
SN - 1044-4068
VL - 33
SP - 181
EP - 202
JO - International Journal of Conflict Management
JF - International Journal of Conflict Management
IS - 2
ER -