Complaining and Complimenting in the era of Social Media

Jacqueline Williams, Gillian Naylor

Research output: Contribution to conferencePaper

Original languageEnglish
StatePublished - 2018
EventConsumer Satisfaction, Dissatisfaction and Complaining Behavior Conference -
Duration: Jan 1 2018 → …

Conference

ConferenceConsumer Satisfaction, Dissatisfaction and Complaining Behavior Conference
Period01/1/18 → …

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