Emotional Tone of Cruise Travelers’ Reviews and Dissatisfaction Ratings

Research output: Contribution to conference › Paper

Original language	English
State	Published - 2016
Event	Consumer Satisfaction, Dissatisfaction and Complaining Behavior Conference - Duration: Jan 1 2016 → …

Conference	Consumer Satisfaction, Dissatisfaction and Complaining Behavior Conference
Period	01/1/16 → …

Cite this

@conference{384387105c2244d6b5fd63703f2a302a,

title = "Emotional Tone of Cruise Travelers{\textquoteright} Reviews and Dissatisfaction Ratings",

author = "Woodham, \{Omar P\} and Jacqueline Williams and Mcneil, \{Kimberly R\}",

year = "2016",

language = "English",

note = "Consumer Satisfaction, Dissatisfaction and Complaining Behavior Conference ; Conference date: 01-01-2016",

}