How blockchain technology utilization influences corporate social responsibility through supply chain transparency and the role of supplier risk

Purpose: This research investigates the impact of blockchain technology utilization (BTU) on corporate social responsibility (CSR) through the complementarity role of supply chain transparency (SCT) capabilities while also considering supplier risks. Design/methodology/approach: This research tested hypotheses using covariance-based structural equation modeling using survey data from 197 managers who held decision-making responsibilities in supply chain operations. Findings: The findings suggest that BTU improves CSR via increasing SCT. Supplier risk also plays a role, where engagement with risky suppliers magnifies the positive impact of BTU on SCT, mitigating risks and improving CSR goals. SCT was founded as a full mediator between BTU and CSR, emphasizing its significant role in promoting CSR practices which are becoming more crucial in the global supply chain. Research limitations/implications: Data were collected via the Prolific data collection platform. An avenue for future investigation could involve replicating or extending this research with participants from additional sources. Practical implications: This research underscores the significance of employing transparent processes by embracing blockchain technology for better CSR practices. SCT promotes responsible corporate practices for customers’ growing concern for sustainability. This will help businesses to get a competitive advantage by ensuring customers’ concerns for CSR. Originality/value: Besides the well-known feature of BTU for secure transactions, the findings of this study underscore the value of adopting blockchain technology for better CSR through SCT by being one of the few empirical studies to focus on the utilization of blockchain technology for sustainability practices.