Impact of consumer perceptions of industry corruption on the choice to engage a financial advisor: Does gender matter?

Research output: Contribution to journalArticle

Abstract

Consumer perceptions of industry corruption influences with whom and how they are willing to engage. This study explores the intersection of financial advisors’ gender and consumers’ industry corruption perceptions on the likelihood of using a female advisor as females are perceived as more trustworthy and less prone to corruption than their male counterparts. Analyses reveal individuals prefer female advisors when corruption is low, but these preferences wane as corruption perceptions heighten. This suggests the interpersonal characteristics of females being more trustworthy and ethical do not carry as much weight for consumers when they perceive the industry as corrupt.
Original languageEnglish
Pages (from-to)179-190
JournalFinancial Services Review
Volume30
Issue number3
StatePublished - 2022

Fingerprint

Dive into the research topics of 'Impact of consumer perceptions of industry corruption on the choice to engage a financial advisor: Does gender matter?'. Together they form a unique fingerprint.

Cite this