Knowledge Integration and Team Effectiveness: A Team Goal Orientation Approach

Knowledge integration is critical to achieving both objective and subjective team effectiveness goals. Integrating knowledge resources, however, is a challenging activity for teams. Converging the theories of team goal orientation and knowledge integration, in this study we examine how team goal orientation impacts a team's internal knowledge integration, and how knowledge integration, in turn, affects multiple dimensions of team effectiveness. Data were collected from 90 self-directed teams engaged in an extended business simulation, where each team acted as a top management team of a business firm. Results indicated that both learning and performance-prove goal orientations positively influenced team knowledge integration, and knowledge integration impacted both objective and subjective dimensions of team effectiveness. We also found partial support for a mediating role of internal knowledge integration. The study recommends a goal orientation approach to integrating knowledge in teams and proposes that this approach has significant implications for both research and practice.