Supervisor use of artificial intelligence (AI) in email writing: the impact on subordinate burnout

This study explored whether subordinate artificial intelligence (AI) anxiety moderates the indirect effect of supervisor’s AI use in email writing on subordinate burnout through the mediation of perceived immediacy. Results showed that the mediation of perceived immediacy between supervisor AI use in email writing and subordinate burnout was significant only when subordinates had moderate or high levels of AI anxiety. These findings suggest that supervisors should exercise caution when using AI to write emails.